Submit a Help Desk ticket. Email [email protected] and make sure to include your phone number in the ticket so the Technology Department can call for pick up/drop off instructions. If you can’t submit a ticket, call and leave a message at the Help Desk at 816-892-1633. All pickup and exchanges will be done at the Administrative Services Center through the Help Desk tickets.
To sign up for Comcast’s program for low-income families, applicants can visit www.internetessentials.com. The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.
To enroll in Charter/Spectrum free-broadband program for students, eligible consumers must call 844-488-8395. The company said it will waive installation fees for new student households.
To enroll in Cox’s free-broadband program for students, eligible consumers must call 1-800-234-3993 . The company said it will waive installation fees for new student households.